It’s 5:36 am, the nearly full airport shuttle is filled with angry guests (some of the passengers sat in the lobby a half an hour waiting for the van) who are concerned about making their flights this morning.. The shuttle was scheduled to depart the hotel at 5.30.
One guest is standing in the doorway of van, preventing any movement of the shuttle,. his girlfriend hasn’t come down for the shuttle. What began as quiet irritation for the seated guest has become verbal assaults, directed to man holding up the van and the driver, demanding the shuttle get moving!
Plea’s from the passengers and driver are being ignored by the guest,who is looking towards the lobby.
A cleaver and quick thinking security guard, took off his badge and put on his personal jacket and asked to board the van. Once on board he quickly closed the door and the van sped towards the driveway, letting the guard out a few feet away.
There was some applause from some of the guest as he left the van.
At the hotel, were two very angry guests, their luggage was on the van and they felt inconvenienced, they demanded to be compensated.