— Anagha Nikam- Magdum (@meanagha) March 12, 2017
In a pleasant turn of events, a couple, with their five month old baby – Kartiki was travelling from Gujarat India to Tirunelveli, when the milk they bought for the infant curdled due to the heat.
Unfortunately, the trains next halt was at Ratnagiri station which was a few hours away. And to make matters more complicated, the train pantry was out of milk.
While the toddler continued to wail in hunger, a co-passenger Neha Bapat tweeted about the situation to her friends. Soon help started pouring in from Neha’s friends across Mumbai, Pune, Ratnagiri and Nashik.
One of Neha’s friends, Anagha Nikam-Makdum sprung into action and tweeted the matter to Konkan Railways. The railway officials immediately responded to the Tweet on social media and the couple was handed over a bag of milk at Kolad station.
Last month, railway had announced a new policy for its catering services which shall separate the functioning of its cooking and food distribution onboard.
Railway responds to tweet, sends milk for 5-month-old in train pic.twitter.com/VHghXtiJvd
— Times of India (@timesofindia) March 14, 2017