Do good auto quality scores produce sales and profits?


By: Mark Phelan/Detroit Free Press Should you care if a new Chevrolet is less than 1% more likely to have a problem than a new Toyota? If a new Honda is 2.8% more likely to have a problem than either? Some people who follow the auto industry carefully found themselves asking those questions recently afterContinue reading “Do good auto quality scores produce sales and profits?”

Confessions of an ex-car salesman


How to avoid the trickery and get a good deal on a new car I’m a disgruntled ex-car-sales guy. Which means I know all the gimmicks car-sales guys and dealerships use to increase their profits. My intention here is to help people negotiate better car deals by having more tools available when they walk ontoContinue reading “Confessions of an ex-car salesman”